Ask Curology: Why is my skin red and itchy?

Help! My face is burning and red and dry! I’m prone to dry skin, but why is my face red now that I’ve started my trial of Curology? And more importantly, how can I get rid of the redness on my face?!


A Curology Newbie

Ack! I’m sorry you’re dealing with face redness — thankfully, home remedies are relatively simple, whether your irritation is due to a strong prescription ingredient or you’re prone to super dry skin. It sounds like you’re one of the lucky ones who gets to experience both — I feel you on this, and you’re certainly not alone. In your case, it’s important to know that when starting any new topical prescription medication like your Curology custom cream, it’s not unusual to experience temporary dryness, flaking, redness, mild itching, or stinging.

We understand that these symptoms can be worrisome and may seem like a setback, but they can actually be a sign that your medication is working! Your skin may be more sensitive and dry because of increased skin cell turnover, which helps to unclog pores and smooth the skin’s surface. As dermatology providers, we see it all the time — here are my tips to help you cope while your skin adjusts!


  • Use a gentle cleanser. Try a hydrating facial cleanser that’s free of harsh alcohols (like your Curology cleanser) and wash with your fingers — washcloths, scrubs, or devices like rotating brushes might create microtears in your skin.
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It’s also important to know that there is a difference between temporary irritation and a mild allergic reaction. If you are experiencing anything much more significant than mild dryness, flaking, redness, itching and/or stinging, reach out to your Curology provider as soon as possible for advice and further recommendations.


Allison Buckley, NP-C

We’re here to share what we know — but don’t take it as medical advice. Talk to your medical provider if you have questions.

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